This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of domain name https://zelmu.com ('Website'), including the related mobile site and mobile application (hereinafter referred to as 'Platform').

Platform Owner

The Platform is owned by ZELMU MEDIATECH PRIVATE LIMITED, a company incorporated under the Companies Act, 1956 with its registered office at Gobardanga, Gobardanga Ichapur, Gobardanga, North 24 Parganas- 743252, West Bengal, India.

1. Acceptance of Terms

Your use of the Platform and services and tools are governed by the following terms and conditions ("Terms of Use") as applicable to the Platform including the applicable policies which are incorporated herein by way of reference.

2. User Responsibilities

To access and use the Services, you agree to provide true, accurate and complete information to us during and after registration, and you shall be responsible for all acts done through the use of your registered account on the Platform.

3. Service Availability

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials offered on this website or through the Services, for any specific purpose.

4. Intellectual Property

The contents of the Platform and the Services are proprietary to us and are licensed to us. You will not have any authority to claim any intellectual property rights, title, or interest in its contents.

5. Payment Terms

You agree to pay us the charges associated with availing the Services. You understand that upon initiating a transaction for availing the Services you are entering into a legally binding and enforceable contract with the Platform Owner for the Services.

6. Indemnification

You shall indemnify and hold harmless Platform Owner, its affiliates, group companies and their respective officers, directors, agents, and employees, from any claim or demand, or actions including reasonable attorney's fees, made by any third party.

7. Governing Law

These Terms and any dispute or claim relating to it, or its enforceability, shall be governed by and construed in accordance with the laws of India. All disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Gobardanga and West Bengal.

Introduction

This Privacy Policy describes how ZELMU MEDIATECH PRIVATE LIMITED and its affiliates collect, use, share, protect or otherwise process your information/ personal data through our website https://zelmu.com. We do not offer any product/service under this Platform outside India and your personal data will primarily be stored and processed in India.

Information Collection

We collect personal data when you use our Platform, including name, date of birth, address, telephone/mobile number, email ID, and payment information. We may also collect sensitive personal data with your consent, such as biometric information.

Data Usage

We use personal data to provide services, enhance customer experience, resolve disputes, customize your experience, detect fraud, and conduct marketing research. We will provide you the ability to opt-out of marketing uses.

Data Sharing

We may share your personal data internally within our group entities and with third parties such as sellers, business partners, service providers, and government agencies when required by law.

Security Measures

We adopt reasonable security practices and procedures to protect your personal data from unauthorised access or disclosure, loss or misuse. However, no method of transmission over the Internet is 100% secure.

Data Retention

We retain your personal data for a period no longer than is required for the purpose for which it was collected or as required under any applicable law. You have the option to delete your account by visiting your profile and settings on our Platform.

Your Rights

You may access, rectify, and update your personal data directly through the functionalities provided on the Platform. You have the right to withdraw consent and opt-out of marketing communications.

Privacy Policy & Terms

Terms & Conditions